Whittles

We have visited Whittles numerous times and we always ask for an appointment with Laura. This is because she is so knowledgeable about watches and jewellery and very patient too. We received excellent advice when we came to choose our wedding rings and when they arrived they are truly stunning. We will be back time and time again and would highly recommend this jewellers and especially Laura.

I’m a first-time customer of Whittles and the service was outstanding. I visited the store 2 months prior and explained to Harri what type of watch I was looking for and his knowledge and expertise on the Rolex range was brilliant. I tried on a few different watches before I made my choice. A couple of month later I got a call to say we have a watch in stock that may be of interest. No pressure to buy from Harri but the watch sold itself. Very happy with my purchase and will be back soon to add to my collection.

What a fabulous jewellers with an old-fashioned approach to customer service and retail values. Unusual in this day and age of targets budgets and commissions driving retail Sarah and Paul really know their stuff, passionate and knowledgeable but never pushy and never trying to sell you anything you don't want It's a pleasure to deal everyone at Whittle's with a big thank you everybody

Today was my first time in Whittles (Preston) and my experience was incredible. When I entered the showroom, I was greeted by a staff member (apologies forgot her name), who sat me down, brought me some refreshments and got me a drink. She was lovely and really friendly. She asked who I was dealing with and I said Lauren. I did apologise for turning up a few minutes late for my appointment but she was really calm about it and advised me not to worry. A few minutes later I was greeted by the lovely Lauren. Her Product Knowledge of Rolex and customer service skills are one of the best that I have experienced. She was explaining the history and background of Rolex, the watches and was asking me questions to get a better understanding of what I was wanting. She wasn’t pushy and this is something you tend to get nowadays, people pushing you for a sale but I walked out really happy and comfortable with what was agreed. Lauren was incredible, supplied me with her business car and was really humble. You can see her personality and how welcoming she is. Thank You Lauren and your colleague for the amazing customer experience!!

This is the best jewellers and watch shop in the whole of Lancashire. I have bought both watches and jewellery for my family from here and specifically watches for myself. All of the team at Whittles are extremely friendly, approachable, helpful and genuinely care about the service and products they provide. Their knowledge of both watches and jewellery is very impressive. I would especially like to thank Lauren for all her time, effort and attention to detail with all of our family when we have been purchasing both jewellery and watches. We hope to see you again soon, to mark the next special occasion.